Amazing doesn't just happen: Reimagine the telecoms experience
Amdocs and Microsoft have come together to transform
customer experiences for communications service providers
(CSPs) with a standout comprehensive solution.
Read their new e-book, Reimagining the telecom experience together, to learn how the Customer Engagement Platform leverages revolutionary AI and generative AI’s most advanced technologies, along with built-in copilots tailored for telecom, to simplify your customer and employee experience.
You’ll see how the comprehensive platform serves both consumer and enterprise customers throughout their entire life-cycle journeys. It enables CSPs to deliver simple, digital-first, AI-driven intuitive experiences with:
Read their new e-book, Reimagining the telecom experience together, to learn how the Customer Engagement Platform leverages revolutionary AI and generative AI’s most advanced technologies, along with built-in copilots tailored for telecom, to simplify your customer and employee experience.
You’ll see how the comprehensive platform serves both consumer and enterprise customers throughout their entire life-cycle journeys. It enables CSPs to deliver simple, digital-first, AI-driven intuitive experiences with:
- Cohesive customer interactions through multi-channel engagement, enhanced with generative AI and built-in copilots.
- Personalized engagement through a unified, 360-degree customer view powered by real-time analytics and intelligence.
- Increased sales conversion with context-aware assistance.
- Enriched customer profiles with more data and insights for higher-quality service and sales.
- Built-in collaboration tools to boost efficiency and employee satisfaction.
Download the e-book